Privacy policy
UK / Australia / New Zealand / Europe
Last updated: October 28, 2025
This Privacy Policy describes how Lazy Tan (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lazytan.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
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Contact details: name, address, phone number, and email
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Order information: billing address, shipping address, payment confirmation, email address, and phone number
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Account information: username, password, security questions, and other information used for account security
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Shopping information: items viewed, added to cart, saved to your account (loyalty points, reviews, referrals, gift cards), or purchased
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Customer support information: any information you include in communications with us (for example, messages through the Services)
Some features may require you to directly provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using those features.
Information We Collect Automatically
We may automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include device information, browser information, network connection details, IP address, and information about your interaction with the Site.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including:
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Companies that support our Site and Services (e.g., Shopify)
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Payment processors, who collect payment details to process your orders
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Advertising and analytics partners that help us understand usage and improve marketing effectiveness
Any information obtained from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide the Services and perform our contract with you, including to process payments, fulfil orders, notify you about account activity or transactions, manage your account, arrange shipping, and facilitate returns or exchanges.
Marketing and Advertising
We may use your personal information to send marketing communications, promotional emails, or targeted advertising. If you are an EEA resident, our legal basis for processing this data is our legitimate interest in selling our products under Art. 6 (1)(f) GDPR.
Security and Fraud Prevention
We use your personal information to detect, investigate, or act upon fraudulent or illegal activity. If you register an account, you are responsible for keeping your credentials secure.
Communicating with You and Service Improvement
We use your personal information to provide customer support and improve our Services — in our legitimate interest to maintain and improve our business relationship with you.
Cookies
We use cookies to operate and improve our Site and Services (for analytics, preferences, and advertising).
See Shopify’s Cookie Policy for more details.
You can manage cookies in your browser settings. Blocking cookies may affect your experience or limit functionality.
Our Site recognises the Global Privacy Control (GPC) signal to let you opt out of sharing/targeted advertising.
How We Disclose Personal Information
We may disclose your personal information to:
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Vendors and third parties performing services on our behalf (e.g., payment processing, fulfilment, analytics, IT support)
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Business and marketing partners
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Affiliates within our corporate group
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Authorities, if required by law or to enforce our rights
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In connection with mergers, acquisitions, or other business transactions
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
Third-Party Websites and Links
Our Site may link to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before providing personal data.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect data from anyone under 16. If a child has provided us with personal information, contact us to request deletion.
Security and Retention
We take reasonable technical and organisational measures to protect your data but cannot guarantee absolute security.
We retain personal information as long as necessary to provide the Services, meet legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights to:
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Access or obtain a copy of your data
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Request correction or deletion
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Restrict or object to processing
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Withdraw consent where applicable
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Opt out of marketing communications at any time via the unsubscribe link in our emails
We may verify your identity before fulfilling a request. You may also designate an authorised agent to act on your behalf.
Complaints
If you have concerns about our data handling, please contact us first. If unresolved, you may lodge a complaint with your local data protection authority.
International Users
Your information may be transferred to and processed in countries other than your own (including Australia).
Where personal data is transferred outside Europe, we rely on the European Commission’s Standard Contractual Clauses or UK equivalents, unless the destination offers an adequate level of protection.
Contact
For any privacy questions or to exercise your rights, contact us at:
📩 hello@lazytan.com
📍 Lazy Tan, 82 St Kilda Rd, St Kilda VIC 3182, Australia
For the purpose of applicable data protection laws, Lazy Tan is the data controller of your personal information.
US
Last Updated: March 17, 2025
Introduction
This Privacy Policy describes how Lazy Tan ("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lazytan.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
By using our Services, you agree to the collection and use of information under this Privacy Policy. Please read it carefully.
1. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will post the revised policy on our Site with an updated "Last Updated" date.
2. Information We Collect
The types of personal information we collect depend on how you interact with our Site and Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you. We collect the following types of information:
A. Information You Provide Directly
- Contact Details: Name, address, phone number, and email address.
- Order Information: Billing address, shipping address, payment details, email, and phone number.
- Account Information: Username, password, security questions, and other security-related details.
- Shopping Information: Items viewed, added to cart, purchased, reviews, referrals, and loyalty points.
- Customer Support Information: Messages or inquiries you send to our team.
B. Information We Collect Automatically
We automatically collect certain data when you visit our Site, including:
- Usage Data: Information about how you interact with the Site, including device type, browser type, IP address, network connection, and browsing behavior.
- Cookies & Tracking Technologies: We use cookies, pixels, and web beacons to track user behavior and improve our Services. (See the "Cookies" section below for details.)
C. Information from Third Parties
We may receive personal information from third parties, including:
- Service Providers: Payment processors, fulfillment centers, and analytics providers.
- Advertising Partners: Companies that assist with targeted advertising.
- Shopify: Our e-commerce platform provider, which processes certain customer data.
3. How We Use Your Information
We use your personal information for the following purposes:
A. Providing Our Services
- Process payments and fulfill orders.
- Maintain and manage your account.
- Provide customer support.
- Arranged shipping and processed returns/exchanges.
B. Marketing & Advertising
- Send promotional emails, offers, and advertisements.
- Personalize your experience with targeted ads.
- Improve our marketing strategies.
C. Security & Fraud Prevention
- Detect and prevent fraudulent activity.
- Protect user accounts and Site integrity.
- Comply with legal obligations.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience. The types of cookies we use include:
- Essential Cookies: Necessary for the website to function (e.g., login, shopping cart).
- Performance Cookies: These help us understand how users interact with our Site.
- Advertising Cookies: Used for personalized ads and marketing.
You can manage your cookie preferences through your browser settings. Blocking cookies may affect your experience on our Site.
5. How We Share Your Information
We may share your personal information with third parties in the following situations:
- Service Providers: Vendors handling payment processing, order fulfillment, and analytics.
- Marketing Partners: Third-party advertisers and partners.
- Legal Compliance: When required by law, court order, or to protect our rights.
We do not sell personal information to third parties.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request details on the data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of your personal data.
- Right to Opt-Out: Opt out of marketing communications and data sharing for targeted advertising.
To exercise any of these rights, please contact us at hello@lazytan.com.
7. Security & Data Retention
We implement security measures to protect your data but cannot guarantee absolute security. Personal information is retained as long as necessary for business, legal, or regulatory purposes.
8. International Data Transfers
If you are located outside of Australia, your personal information may be transferred and processed in other countries. We rely on legal mechanisms, such as Standard Contractual Clauses, to ensure your data is protected.
9. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us for deletion.
10. Contact Us
If you have any questions about this Privacy Policy or your rights, please contact us:
📩 Email: hello@lazytan.com
📍 Address: Lazy Tan, 82 St Kilda Rd, St Kilda Victoria 3182, Australia
